# Wallet Management FAQ

<details>

<summary>Error: No Permission to Run the Camera – "Please make sure you grant access to camera"</summary>

<img src="/files/YLLXpAh9iZBWARHUyQiD" alt="" data-size="original">

1. Click on the Apple menu and choose System Settings.
2. Choose the Privacy and Security pane.
3. Click Camera.
4. Make sure that the box next to Nova Spektr is checked "on".
5. You may need to restart Nova Spektr for the change to be applied.

</details>

<details>

<summary>What is Novasama Technologies Metadata Portal?</summary>

The [Novasama Technologies Metadata Portal](https://metadata.novasama.io/#/polkadot) is primarily used to add and update networks for the **Polkadot Vault cold storage wallet**. Since Polkadot Vault is always offline and air-gapped, you need to follow a **unique process** to update the chain metadata so that your transactions are valid.

</details>

<details>

<summary>I Haven't Found The Networks I Need</summary>

If you cannot find the network you are looking for over at the [Novasama Technologies Metadata Portal](https://metadata.novasama.io/#/polkadot), then you will need to contact the network's developers directly.

</details>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.novaspektr.io/wallet-management/wallet-management-faq.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.